Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact details (email, phone number)
• Company name and job title
• Billing information and payment details
• Project-related content and materials you provide

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website URLs

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related invoices
• Respond to your inquiries and provide customer support
• Send project updates and promotional communications
• Improve and personalize your experience on our website
• Analyze website usage to improve functionality
• Comply with legal obligations

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information. We may share your data only in the following situations:

• Service Providers: Trusted partners who assist in operating our business (hosting, analytics, payment processing)
• Legal Requirements: When required by law, regulation, or legal proceedings
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Consent: When you explicitly authorize data sharing

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for data in transit
• Secure server infrastructure with regular updates
• Access controls limiting who can view your data
• Regular security audits and vulnerability assessments

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Specific retention periods include:

• Project Data: Retained for the duration of the project + 2 years
• Contact Form Submissions: Retained for up to 1 year
• Financial Records: Retained as required by Indian tax law (minimum 8 years)
• Analytics Data: Retained for up to 26 months

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request erasure of your personal data
• Opt-Out: Unsubscribe from marketing communications at any time
• Portability: Request your data in a structured, machine-readable format

To exercise any of these rights, contact us at satish.smartechmi@gmail.com.

8. Third-Party Links

Our website may contain links to external sites that are not operated by us. We strongly advise reviewing the privacy policy of every site you visit. We have no control over and assume no responsibility for third-party content or privacy practices.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal information, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: satish.smartechmi@gmail.com
• Phone: +91 91002 34455 / +91 85208 66888
• Address: #5-62-5, 1st Lane, Pandaripuram, Guntur, Andhra Pradesh, India-522002